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Evolution of Canadian Shared Service Centres from 2000-2015

A few months ago, SSON released its special report on where the U.S. SSC hotspots are located. Now it's Canada's turn.

Although it probably comes as no surprise that Toronto is Canada’s top shared services location (containing 30% of total centres), did you know that for SSCs in Education and Pharma & Life Sciences, Toronto falls into second place, far behind Montreal, which hosts 62% of all centres in these industries?

Or that 39% of Canadian SSCs are servicing high-value processes, rather than purely transactional processes, but that percentage rises to 67% when looking at centres that are over 10 years old?

Download the latest research from SSON’s global analytics centre below, to see 9 pages of interactive data analytics to help you understand the shape of the Canadian shared services landscape.


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